Privacy Policy

This Privacy Policy ("Policy") applies to all personal data collected and processed by keco4d in connection with the operation of the online gaming and sports-betting platform accessible at keco4d.cam ("the Platform"). It describes the types of personal data we collect, the purposes for which we use it, the circumstances under which we may share it, the security measures we apply, and the rights available to you as a data subject.

By registering an account on keco4d, you acknowledge that you have read, understood, and accepted this Policy. This Policy forms an integral part of keco4d's Terms & Conditions. If you do not agree with any part of this Policy, you should not register or use the Platform.

Definitions

In this Privacy Policy, the following terms carry the meanings set out below:

Personal Data We Collect

2.1 Registration Data

When you create a keco4d account, we collect the following information as mandatory fields:

• Full legal name (as it appears on your government-issued identity document)
• Date of birth (to verify the 21+ age eligibility requirement)
• Email address
• Mobile phone number
• Residential address, including city and province (e.g., Jakarta, Surabaya, Bandung, Bali)
• Username and encrypted password

2.2 KYC Verification Data

To activate full account functionality — including deposits above the basic threshold and all withdrawal privileges — you must complete KYC verification. Documents we may request include:

• Indonesian National Identity Card (KTP) or valid passport
• Driver's license (SIM) as a supplementary identity document
• Proof of residential address (utility bill or bank statement issued within the last three months)
• A selfie photograph holding your identity document, where required for enhanced verification

2.3 Financial Data

When you make deposits or request withdrawals, we record transaction data including: the payment method used (e.g., BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, or LinkAja); the transaction amount in Indonesian Rupiah (IDR / Rp); transaction timestamps; and confirmation references. We do not store full bank account numbers or e-wallet PINs — payment authentication is handled by the respective bank or e-wallet provider.

2.4 Transactional & Gaming Data

We maintain records of all bets placed, games played, results, and bonus activity associated with your account. This data is essential for dispute resolution, fraud detection, and the calculation of responsible gaming metrics such as loss limits and wagering patterns.

2.5 Technical & Device Data

When you access the Platform, we automatically collect certain technical data, including: IP address; browser type and version; device type and operating system; session timestamps; pages visited and features used; and referring URL. This data is used for security monitoring, fraud prevention, and platform performance optimization.

2.6 Communication Data

Records of all communications between you and the keco4d customer support team — including live chat transcripts, email exchanges, and support ticket histories — are retained for quality assurance, training, and dispute resolution purposes.

How We Collect Your Data

keco4d collects personal data through the following channels:

• Directly from you: when you complete the registration form, submit KYC documents, make a deposit or withdrawal, or contact customer support.
• Automatically via the Platform: through cookies, server logs, and analytics tools when you browse or interact with the Platform.
• From third-party verification providers: identity verification and fraud-scoring services may supplement our KYC records with data derived from their own databases, where you have consented or where we have a legitimate interest in preventing fraud.
• From payment service providers: transaction confirmation data is received from banks and e-wallet operators (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, etc.) when processing your deposits and withdrawals.

How We Use Your Personal Data

keco4d uses your personal data exclusively for the following purposes:

Legal Basis for Processing

keco4d relies on the following legal bases when processing your personal data:

• Contractual Necessity: Processing required to perform our obligations under the Terms & Conditions — including account creation, KYC verification, payment processing, and customer support.
• Legal Obligation: Processing required to comply with applicable anti-money-laundering regulations, gaming license conditions, and any lawful governmental or regulatory requests.
• Legitimate Interests: Processing carried out to protect the Platform and its users from fraud, abuse, and security threats, provided such processing does not override your fundamental privacy rights.
• Consent: Processing for marketing communications and optional personalization features, where you have given freely revocable, informed, and specific consent.

Sharing Your Personal Data

keco4d does not sell or rent your personal data. We share it only in the following limited and controlled circumstances:

6.1 Service Providers (Data Processors)

We engage carefully vetted third-party service providers to support our operations. These include identity verification platforms, payment gateway partners (connected to BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja), cloud hosting providers, live-chat software vendors, and fraud-detection specialists. Each provider operates under a binding data-processing agreement and may use your data only for the specific purpose for which they were engaged.

6.2 Game Studio Partners

Certain game outcomes, wallet balances, and session data are shared with certified third-party game providers — such as Evolution Gaming, Pragmatic Play, Spribe, and Pocket Games Soft — to the minimum extent necessary to deliver seamless gameplay and settle results accurately. These studios are contractually prohibited from using your data for any purpose beyond game operation.

6.3 Regulatory and Law Enforcement Authorities

keco4d may disclose personal data to competent regulatory bodies, financial intelligence units, or law enforcement agencies where required by applicable law, by a valid court order, or where we have a good-faith belief that disclosure is necessary to prevent imminent harm, fraud, or other serious criminal activity.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of keco4d's assets, personal data held by keco4d may be transferred to the successor entity, subject to equivalent data protection obligations. We will notify affected players via their registered email address prior to any such transfer taking effect.

Data Retention

keco4d retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Active account data: Retained for the full duration of the account relationship plus a minimum of five (5) years following account closure, to satisfy anti-money-laundering record-keeping requirements.
• KYC documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later, in accordance with international AML standards.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Customer support communications: Retained for three (3) years from the date of the last interaction, unless a longer period is required for an ongoing dispute or legal proceeding.
• Marketing consent records: Retained for the duration of the consent period and for one (1) year following withdrawal of consent, as evidence of the consent lifecycle.
• Technical and device logs: Retained for twelve (12) months from the date of collection, after which they are aggregated and anonymized.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized. Where deletion is technically complex (e.g., backup systems), data is isolated from active processing until it can be permanently removed.

Data Security

keco4d implements a comprehensive, layered approach to data security. Our technical and organizational measures include:

• Transport Encryption: All data in transit between your device and our servers is encrypted using TLS 1.2 or higher (256-bit SSL), ensuring that your login credentials, personal details, and payment information cannot be intercepted in transit.
• At-Rest Encryption: Sensitive personal data stored in our databases is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to authorized keco4d personnel on a strict need-to-know basis. All access events are logged and subject to periodic audit review.
• Firewall & Intrusion Detection: Our server infrastructure is protected by enterprise-grade firewalls and real-time intrusion detection systems that flag and respond to anomalous access patterns automatically.
• Penetration Testing: keco4d commissions independent security audits and penetration tests on a regular basis to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: In the event of a confirmed personal data breach that is likely to result in a risk to player rights and interests, keco4d will notify affected players without undue delay and no later than 72 hours after becoming aware of the breach, to the extent technically practicable.

Despite our rigorous security measures, no internet-based system can guarantee absolute security. You play an important role in protecting your own data by keeping your keco4d password confidential, using a strong and unique password, and logging out from shared devices after each session.

Your Data Rights

As a data subject, you hold the following rights over your personal data held by keco4d. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and your registered email address. We will respond within thirty (30) calendar days.

• Right of Access: You may request a copy of the personal data keco4d holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold is inaccurate or incomplete, you may request that it be corrected or supplemented.
• Right to Erasure ("Right to Be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations (see Section 7).
• Right to Restrict Processing: You may request that we limit the processing of your data — for example, while a correction request is pending or a complaint is being investigated.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including direct marketing communications. Objections to direct marketing will be honored immediately.
• Right to Withdraw Consent: Where processing is consent-based, you may withdraw consent at any time without affecting the lawfulness of prior processing.

Cookies & Tracking Technologies

10.1 What Are Cookies?

Cookies are small text files stored on your device when you visit the keco4d Platform. They allow the Platform to recognize your device across pages and sessions, enabling features such as automatic login, language preferences, and personalized game recommendations.

10.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the Platform to function. These enable session management, authentication, and security features. They cannot be disabled without breaking core platform functionality.
• Performance & Analytics Cookies: Help us understand how players use the Platform — which pages are visited most often, where errors occur, and how session flows can be improved. Data collected is aggregated and anonymized.
• Functional Cookies: Remember your preferences such as display settings and previously viewed game categories, making your experience more seamless on return visits.
• Marketing Cookies: Used only where you have provided explicit consent, to deliver relevant promotional content. keco4d does not use cross-site tracking cookies that follow you across other websites.

10.3 Managing Cookies

You may control cookie preferences through your browser settings at any time. Disabling strictly necessary cookies will impair Platform functionality. Disabling analytics or marketing cookies will not affect your ability to place bets, make deposits, or access your account balance.

Minors

keco4d strictly prohibits the registration and use of the Platform by individuals under the age of 21. We do not knowingly collect personal data from anyone under 21. If we discover that an account has been registered by a person under the minimum age, we will immediately close that account, delete all associated personal data to the extent permitted by our AML retention obligations, and — where technically possible — return any deposited funds to the original payment source.

If you are a parent or guardian and believe that a minor has registered an account on keco4d using your payment method or personal details, please contact our support team immediately at [email protected] so that we can take swift corrective action.

Cross-Border Data Transfers

keco4d operates on an internationally hosted infrastructure. Your personal data may be transferred to, stored in, and processed in countries outside of Indonesia where our servers, service providers, or operational teams are located. These countries may not have data protection laws equivalent to those in your home jurisdiction.

Where such transfers occur, keco4d ensures that appropriate safeguards are in place, including contractual data transfer clauses in agreements with all Data Processors, encryption of data in transit and at rest, and regular audits of cross-border data flows to confirm that protection standards are maintained throughout.

By registering an account with keco4d, you acknowledge and consent to the transfer of your personal data on this basis.

Changes to This Privacy Policy

keco4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or operational requirements. When material changes are made, we will notify registered players via the email address associated with their account at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Policy.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please reach out to the keco4d Data Support team using the contact details below. We are committed to addressing all privacy-related inquiries promptly and transparently.

For general account support, game inquiries, or responsible gaming assistance, please visit our FAQ page or review our Responsible Gaming policy.